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Here are some steps to ordering from Pianobench.com. Please call or email us if you have any questions or issues. Thank you, Pianobench.com staff. |
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Step by step - item to delivery. |
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1.) Select your item you would like to purchase. |
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Above you will see the product, once selected you will want to pick the model or color from the options on the right. Put the number you would like to order in the Quantity box, as shown by the RED 1, then press the Add button.
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| 2.) You are now in your shopping cart. |
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Now that you are on the shopping cart, you can make some decisions. A.) You can empty your basket, B.) you can check out, C.) you can continue shopping. The items you have selected and the total are listed here. You will want to make sure that your items are correctly listed here - although you will see them again before submitting your order.
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| 3.) You will be asked to log onto the site, or create a new account. |
Here you will need to log onto the site, using your email address and password. You can obtain your password through email if you have forgotten it. If you are a new user to the site, you will need to set up an account. Click on the New User button as shown above. |
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When you create a new account with us, you will need to enter your email address, and create a password. This will be used to allow you access to your account for order status and ordering.
For the Billing information, you will want to put in the information as it is shown on your credit card. This is needed for verification purposes. In addition, the areas shown in red are required.
Below this section is the ship to address, you can ship to same address or a different address.
At this point, you will hit NEXT and get the last screen where you input your credit card.
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| 5.) Entering your Credit Card information |
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Shown in the red area, you will input your credit card information. Once you have entered this, verify all the above information and then hit Process order. Your order will be processed, and you will receive an email on completion. If you have any errors, click here for the trouble shooting guide.
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As we have stated, please let us know if we can assist you with anything in your ordering attempts. If you have questions about the process, or the products, please email or call us - 866.414.4639.
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